Terms & conditions

Welcome to Auto Track Transports. These Terms & Conditions govern your use of the Auto Track Transports website and your interactions with our vehicle transportation services.

By accessing this website, you agree to comply with these Terms & Conditions.

1. Company Information

Auto Track Transports
6300 Stone Creek Dr
The Colony, TX 75056, USA
Phone: (972) 885-6485
Email: info@autotracktransport.us
Website: autotracktransport.us

2. Services

Auto Track Transports provides vehicle transportation services that may include:

  • Open Car Transport
  • Enclosed Car Transport
  • Door-to-Door Auto Transport
  • State-to-State Auto Transport

Service availability depends on vehicle requirements, locations, carrier availability, scheduling, road conditions, and other circumstances.

3. Website Use

You agree to use this website only for lawful purposes.

You may not use the website to submit fraudulent information, interfere with website operation, attempt unauthorized access, distribute malicious software, or otherwise misuse the website.

4. Quotes and Pricing

Transportation pricing may depend on factors including vehicle type, vehicle size, pickup location, delivery location, distance, transportation method, requested dates, carrier availability, seasonal demand, and other circumstances.

Quotes are based on the information provided by the customer and may be affected if that information changes.

5. Customer Responsibilities

Customers are responsible for providing accurate information regarding:

  • Vehicle details
  • Vehicle condition
  • Pickup address
  • Delivery address
  • Operability
  • Modifications
  • Special requirements

Customers should notify Auto Track Transports of any information that may affect vehicle transportation.

6. Vehicle Preparation

Customers are responsible for preparing their vehicles for transportation according to the applicable instructions.

Personal belongings and valuables should be removed before pickup.

Customers should also document the vehicle’s condition before transportation.

7. Personal Belongings

Customers should not leave valuable personal belongings inside a vehicle during transportation.

Auto Track Transports is not responsible for personal property left inside a vehicle unless otherwise specifically agreed in writing and applicable coverage exists.

8. Pickup and Delivery

Pickup and delivery locations must be reasonably accessible and safe for the transportation carrier.

Large carriers may be unable to access narrow streets, restricted roads, private roads, areas with low clearance, construction zones, or locations that present safety concerns.

When an exact address cannot safely be accessed, a nearby suitable location may be arranged.

9. Estimated Transportation Times

Pickup and delivery dates or timeframes provided to customers are estimates unless expressly guaranteed in a written agreement.

Weather, traffic, road conditions, mechanical problems, carrier schedules, construction, government restrictions, and other circumstances may cause delays.

10. Vehicle Inspection

Customers should inspect their vehicle before pickup and document its condition with photographs.

Customers should also inspect the vehicle upon delivery.

Any potential transportation-related damage or issue should be documented and reported promptly according to the applicable transportation agreement and procedures.

11. Insurance

Applicable vehicle transportation insurance coverage is subject to the terms, limits, exclusions, and conditions of the applicable carrier or insurance policy.

Customers may request information regarding applicable coverage before transportation.

Information on this website does not modify or expand the terms of an insurance policy.

12. Third-Party Transportation Providers

Transportation arrangements may involve independent carriers or transportation providers.

Where applicable, the terms governing the individual shipment may include the carrier’s documentation and applicable transportation agreements.

13. Cancellations and Changes

Cancellation, rescheduling, or changes to an order may be subject to applicable booking terms, timing, fees, carrier availability, and other conditions.

Customers should contact Auto Track Transports as soon as possible if changes are required.

14. Website Content

Website text, images, graphics, logos, design elements, and other content are intended for informational and business purposes.

Unauthorized reproduction or commercial use of website content may be prohibited.

15. Third-Party Websites

This website may contain links to external websites.

Auto Track Transports does not control and is not responsible for third-party websites, their content, availability, security, or privacy practices.

16. Disclaimer

We make reasonable efforts to maintain accurate website information. However, Auto Track Transports does not guarantee that all website content will always be complete, current, uninterrupted, or error-free.

Website information should not replace the terms of a specific transportation agreement.

17. Limitation of Liability

To the maximum extent permitted by applicable law, Auto Track Transports will not be responsible for indirect, incidental, consequential, special, or similar damages arising from use of the website or reliance on general website information.

Any liability relating to an individual vehicle shipment is subject to the applicable transportation agreement and applicable law.

18. Changes to These Terms

Auto Track Transports may modify these Terms & Conditions from time to time.

Changes become effective when posted on this page unless otherwise stated.

19. Contact

For questions regarding these Terms & Conditions:

Auto Track Transports
6300 Stone Creek Dr
The Colony, TX 75056, USA
Phone: (972) 885-6485
Email: info@autotracktransport.us